“I Dont hate Mozilla but use IE or Else” virus…
Posted by shreeharshagp on May 16, 2007
Few days back when i tried to open mozilla firefox i got a message “I Dont hate mozilla but use IE or Else”… this was my first encounter with a virus… My antiVirus couldn’t detect it… thats bad.. 😦
My senior Colleague at office Mr. Mohan, he is a person who guides me in all my system related queries. Thanks Mohan. when i said him about this he went through google…. and landed on to a site “mozillaZine” where people discuss about the virus. Thankfully people had already found solution for this virus. Which had blocked my mozilla firefox but IE was accessible. even with IE i was unable to visit orkut.
I heard these days virus are spreading through USBs. So one precaution measure would be to disable the auto run feature in the system. How to do this ? follow the simple steps:
- Click Start -> Run.
- Type RegEdit in the Open text box, then press ENTER.
- In the Registry Editor, locate and click the following registry key:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\CDRom
- Modify the value of the Autorun to 0 (zero) so that CD-ROMs and Audio CDs do not run and start automatically when inserted.
- Next navigate to the following registry subkey:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer
- Modify the value of the NoDriveTypeAutoRun entry to 0xb5 value to turn off the AutoRun feature for CD-ROMs by right-click NoDriveTypeAutoRun and then click Modify to type B5 in the Value data box. Select Hexadecimal, and then click OK.
- Quit Registry Editor.
- Restart your computer.
After three days of effort i could kill that virus from my system. Thanks to Mohan and members of mozillaZine. The steps to kill the virus is…
- Go to Task Manager (Ctrl+Alt+Del)
- in that click on Process Tab
- Delete only the svchost.exe of your user name
- type c:\heap41a in you address barof your explorer and you can trace this folder
- Now give a smile… you have done it….
Suresh said
Good Work, the issue ” I DNT HATE MOZILLA..” is fixed by deleting the ” svchost.exe ” from ” c:\heap41a” …Thank you very much for the solution 🙂
Rohit said
thanks a lot!!
karthikeyan said
Now thats really AMAZING. With all the spywares and adwares loaded, yet this visus was in and kicking and I felt, this is one serious virus indeed. I could have never imagined the solution could be so simple and perfect. thankyou sir
Vishal said
Thanks a lot man, it fixed my problem, take care…
Narasimhan said
Thanks a ton dude! Was able to fix the problem in a jiffy! 🙂
Cheers!
Lenin said
Hello Shree
Thanks for your help…is there any way to add this virus to the anti-virus list…to avoid future attacks.
You have been a relief….
shekhar said
Thanks alot. solved my problem.
gsramesh said
gr8 work thank u, relieved, thanks a log………..
Chinkal said
thanks a lot for great solution… thank you
Golhtx said
Hi! nice site!
shreeharshagp said
Hello Lenin,
Nice to hear from you… sorry for the delayed response.
Yes, you can add to the anti-virus list. You can do this by sending an intimation to the anti-virus company that you use.
But it depends on the impact this virus has created… to Anti-Virus company to consider its signature…
ravivarma said
For Guys who wants screen shots and gif images to remove the worm, can go through the following site
worm-remove.html
shreeharshagp said
Hello Ravi,
Thanks for your good visual description of how to tackle the problem… This will help any novice to handle this virus. Your effort is appreciated.
Cheers!!! keep this good work ON….
Ann said
hi Shreeharsha,
Thanks a lot for ur valuable guidance.Atlast i m able to tackle the problem:)thanks a lot
Gujjar said
Awesome man..your solution worked perfectly… thanks!!
AnkithGowda said
thank you very much..
i really needed your help very badly..
i donno what kick these people will get by doing things like this..
good work. i really appreciate
Regards,
Ankith
divyashree urs said
hiii Harsha,
Thnx a ton for ur help…..amazin haan…such kind of online help is like a blessing in disguise….so handy…thnk u so much again….
sajith said
dude, brilliant…amazing work….u just saved me a lot of time…thanks and keep up the good work…..
jyoti said
thaaaaaaanks alot your great help…..!
jyoti said
Amazing it just took 2 mins to correct it…it was troubling me since last 1 week..thanks a lot
Pgt said
Hi
Thanks a lot!!!
Sudhi said
10 cheers…
great…..
Thanks a lot…
Mangesh said
Dear Shreeharsha
Thank you very much just because of guidelines I could solve my problem withins few miniutes.
Thanks a lot.
Anuroop said
hey thank you very much. my problem is solved but i am not able to delete svchost.exe in c:\heap41a…can u plz help??!!
shreeharshagp said
Hello Anuroop,
Thanks for expressing your views… you needn’t delete all the svchost.exe. You have to delete only those which has your system name as user name. for example if your system name is Jack. then delete the svchost.exe with jack in the user name. there will be other svchost.exe which are system critical. By deleting these your system may get other problems.
Please let me know if i understood your question correctly…
Viral said
Thanks a million!
This is the first time my computer got infected with a virus.
Thanks to you, it no longer exists!
archana said
hi
thanks a ton..it really worked.god bless u:-)
naresh said
thank you very much for your help….its nice work.
sopan said
Nice Thanks a lot
Take care
Andrew said
lol, Looks like the Virus Writers are getting scared of Firefox and it’s Security…
Kiran said
thankzzz bro!…nd thankz to google for helpin me find this page! 🙂
shiju said
thanks much!!!
issue solved
PRH said
Hi,thank…after a big fight i could get rid of that nasty virus..thanks a lot……..
Abhishek said
Hi ShreeHarshaGP,
Thank you very much for this article.
My experience was that I was infected by the same virus. It remained undetected after searching for it using AVG free. I ended up re-installing my OS. I had backedup all my data in one of the drives that I didnt format. After reinstalling the OS, the virus sisnt show for a few days, but then it suddenly appeared today. If not for your article I would be screwed.
Is there anything else that I need to keep in mind after following all the procedures prescribed by you. Should I change any of the settings?
Thanks and regards,
Abhishek.
Mahendra said
Thanx alot, I facing problem from a week and now iam very happy with your solution.
shreeharshagp said
Hi Abhishek,
First of all sorry to hear that you need to re-install your OS. Happy that you could knock off the virus….
Nothing preventive measures as such for this virus. Because two days back i was infected by the same virus when i plugged in my friend Kashyap’s Pen drive. As i had mentioned earlier now a days the viruses are spreading through USB. Avoid using others pen drives or your own in cyber cafe…
But if you do also keep a printed copy of the solution to this virus. That may come handy in resolving the same…
If possible try sending this virus to your anti-virus company so that the add this virus signature…
cheers… Enjoy madi…
saketh said
thax alot
sajan said
Thank you for the timely help.
I have relieved a lot.. thank you.
Vimal Bharathi said
Thanks for ur valuable information
Prax said
Man thnx a lot….
Manoj kumar said
Thanks sir.
I had also the same problem.. solved after deleting that file..
thank you again…
Kuldeep ingh said
Thanx for cute solution.
Kuldeep Singh said
Thnx alot for cute solution
Surya said
Thanks a lot!!!!! was wonderin if it was some serious stuff 🙂
Neeraj said
thanks man , great work
Cheers
Neeraj
raj said
hey i cant delete that file in c:\heap41a…. can u tell me the solution……
shiny said
Thank you so much!!!! 🙂
P.A.N said
Thanx for a suggestion to kill the virus “I dont hate Mozilla But use IE or Else…”
swaminathan said
Hi Man
Its indeed a need and perfect solution.
Thnx a ton
Ankit SHah said
thanx a lot …it works..awesome..
tresher said
wow! Simple, easy, efficient. Just like everything was supposed to be
Sudarsan said
Thanks a ton for the solution.
I found so easy in cracking this, with your excellent guidance.
Sudarsan
YY said
Thanks a lot, our problem solve successfully as well… 😀
Sudarshan.P said
Thank you very much!!! I dont hate FFox or IE or Opera or Safari or anything else… I hate morons like the author of this virus who waste their own time as well as those of others… If they are as intelligent as they think they are, why don’t they solve the harder problems in computer science. Anyway thank you very very much for giving such simple and clear instructions to eliminate the virus!!!
seemant said
Thanks a billion buddy! you solved my problem..
raj said
i don`t hate mozilla was been deleted .thanks buddy.
hey how to delete home page of thecoolpics.net
and my run,folder options are missing in the list is it attacked by virus?
kindly advice how to get these back.
ishan said
hey that file is not gettin deleted.
i dunt knw, wt 2 do?? plz reply..
how do i delete that file..
every time its is cumin like “Cannot delete svchost.exe: Access is denied …” plz reply as soon as possible
ishan said
Everytime whn i try openin http://www.orkut.com this msg comes, & thn IE closes:
Orkut is banned you fool, The administrators didnt write this pgm guess who did?? MUHAHAHA!!
(PLZ HELP ME OUT, PLZ….)
ishan said
Thnkx a lottttttttttttttttttttt………………………..
its finally done..
thnkx man..
anup said
hi thanks..it was really helpful..
i ve one more problem..my system is infected with VBS/Small virus..i tried a lot to remove it but it seems ther is no other option for me other than installing OS once again..if any one ve debugged this,pls inform..thanking you ppl
Aditi said
Hi there…
I’m possible the most techno-ZILCH person on this planet!! You really saved me from a LOT of panicking..
Thank you so much!! Really…
PS: Are we supposed to delete that thing once we’ve found the source? Because i tried and it wouldn’t let me..
Aditi said
Ok.. I have a big problem.. IT CAME BACK!!
Can someone HELP??!! 😦
sundar said
hi.. thanks a lot… finally i m able to browse thro mozilla…
John said
woo hoo! thanks mate 🙂
asswipes that wrote it need to be wiped off the face of the earth. how do u remove the virus off the pendrive?
Saneesh Joseph said
Thanks a lot buddy.. it worked..!
Nagesh said
Hello Shree Harsha GP
Million Thanks
I got rid of this bloody message
We have to chop the head of the person who created it.
ishan said
62. Aditi Says:
August 5th, 2007 at 6:09 pm
Ok.. I have a big problem.. IT CAME BACK!!
Can someone HELP??!! 😦
hey aditi, do the same..
1. Go to Task Manager (Ctrl+Alt+Del)
2. in that click on Process Tab
3. Delete only the svchost.exe of your user name
4. type c:\heap41a in you address barof your explorer and you can trace this folder
saran said
There also appears to be an entry for this virus, in the registry key – winlogon – under Policies -> Explorer -> Run of HKEY_LOCAL_MACHINE. Can also be mercilessly removed, i guess.
Mayank said
i deleted the folder C:\heap41a, and immd started mozilla, it worked. loggedinto orkut aswell usign mozilla. everthgins back to normal. thanks every1.
Bapi Raju said
You have shown a great solution to a great problem
saqio said
My Computer >> Tools >> Folder Options >> View >> Show Hidden files and folders
Hidden Files and Folders are not visible even after the file “svchost.exe” is removed from C:\heap41a folder
None of them are visible………
What to do??
AJ said
Thanks for the solution….. But this has triggered another problem…..
I cant view hidden files and folders now…..
Please suggest wat needs to be done!!!!!!
Anil said
Thanks boss 🙂
Rajesh said
thnks for the fuckin gud solution!!
ranjan said
hello guys,
thanks for the very detailed help. In my case ctrl+alt+del was not showing task manager. Hmmm.. i did wonder, how your steps can be followed now. Got one quick one step solution for all the problems i had for quite some time.
Downloaded ‘Dr cureit’, a free antivirus software, and ran it. thats it,
no more ‘i dont hate…..’ stuff nor any cntrl+alt+del problems 🙂
Hope this cue helps others too….
Shilpa said
Hi,
Thanks soooo much.. cudnt figure out how to get rid of this virus tried everythin till i got this website.. got it solved in a jiffy.. thanks again..
berg said
hi..
tq very much..
u juz save my day..
i tried to figured it out the whole morning,but stil…
so,tq shreeharshaGP..
lo..
RaviBhushan said
Thanks a lot…………… for guiding us in removing this virus..
Thanks again .
sachin gupta said
thanks beta!!!!
aapka yeh ehsaan hum kabhie nahi bhul sakte….apne to humare computer mein fir se roshni bhar dii!!!!
aap aise hi mehnat karte rahiye ….humara aaashirwaaad aapke saath hai..
Jonko said
thanks..
paroma said
cant clean my pen drive of this virus.. evn after reformatting it… it never comes completely empty… 4kb is always shown as used space.. but no autoplay or autorun option comes when i rite click on it.. wht is the problem.. how can i clean the pen drive.. plzzzzzzzzzzz help!!!!!!!!!!!!!!!!
n hey thnks a ton for ur help .. this is the frst time i removed a virus.. n m sooooo happy……………
but plzzzzz help with cleanin my pen drive….
anand said
i am not able to see my hidden folders , plz help me out
anyways thanx for the solution of that virus .
yusuf said
BRILLIANT!!!U KNOW I JUST LOVE MY COMPUTER….and when something happens to it i go crazy..i could solve the prob..just brilliant job man…….
yusuf said
@anand…..just copy “c:\heap41a” to your internet explorers address bar….were u type the adress of websites…..the folder will open and delete all its contents…..CHEERS
vikas said
thnx shreeharshgp ……… ws in lot of trouble…
hey i m facing one more problem …
when i start my laptop ….. screen comes but m nt able to click on any folder or anywhere …. the only thing dat works is ctrl+alt+del …then i log off .. nd log in again then everything works properly …….. Last time i reinstalled my windows then after sometimes i faced dis problen again
Any remedy!!!!!!!!!???????
rupesh said
thank u sooooooooo much…i was about 2 format ma system bt dis iz so easy..thanks
venu said
thanks a lot for post .i was deleted the virus and i am able to surf the orkut and mozilla now .
once again thanks a lot ,
venu
yogesh said
Hey shreeharshagp,
Thanx a lot
yogesh said
Hey shreeharshagp,
Thanx a lot.
jyothish said
hey loved the post helped me a loads…
Padmanabha. G said
Thanks, dude. it worked like magic. I hated that message so much.
Simi Abin said
u did a great job…
thank You sooo much….for the solution…
arunkenya said
great work done by u,thank you,
rana sisodia said
Thats great brother , thanks a lot.
Feroz said
Thank you so much!!!!
yogesh... said
hey my problem got solved….
BUT thr is one more problem still remaining i still cant see the hidden folders…as i thought its cuz of virus….but my show hidden folders option doesnt wrk….helpppp/…
linga swamy said
hey my problem got solved….
BUT thr is one more problem still remaining i still cant see the hidden folders…as i thought its cuz of virus….but my show hidden folders option doesnt wrk….helpppp/…
pappy said
Thanks a ton shreeharshagp what a good solution you have offered, keep it up buddy, I think this virus is spread by sysad of organizations to restrict the people from surfing the wesites listed in the virus. “to hell with u virus spreaders”
Sujal said
Tankssssssssssssssssssssss aaaaaaaaaaaaaaaaaa lot yaar. my prob solved. once again thanks
Ganesh said
Thanks a lot man. Good Work
hyudha said
ty vvvmuch….luv u muah…
jaspreet said
you need not do dat as well ..kaspersky 7.0 can sccan ur comp and del da virus by itself !!
sharan said
thanx u very much.its good effort.
arun said
awesome man. i had just installed windows and browsed the web without anti-virus for just 1 session and BHAM!! dont know why im still have xp along with linux.. but hey kudos to u. in a minute i got rid of it
Sunil said
Thanks! Thanks! Thanks! Never knew it was so easy to get rid of this nasty thing! But obviously not without your help! Otherwise would have even gone for an fresh install…hehe…Thanks again!!!
akhil kumar said
hello thank u so much i may god bless you
akhil kumar said
hello thank u so much Thanks! Thanks! Thanks! Never knew it was so easy to get rid of this nasty thing! But obviously not without your help! Otherwise would have even gone for an fresh install…hehe…Thanks again!!!
Manshul Nagpal said
Thanks a ton… I had scanned the whole computer, but nothing helped… Finally i got rid of it.. Thanks a lot again..
Deven said
Thank you dear ,
for your kind advice it was really helpful , else this malware had busted me …
After going through the long exercise of scanning my machine twice with two different anti virus is was help less.. and finally I came to your page.
Thank you again…
Johan -MALAYSI.A said
Hey buddy!
thanx a lot!
i was facing the same problem.and now no more problem to open the mozilla….
thanx a lot…i also couldnt opened d youtube when this virus active in my computer.
but now, i can open it already
Johan -MALAYSI.A said
Hey buddy!
thanx a lot!
i was facing the same problem.and now no more problem to open the mozilla….
thanx a lot…i also couldnt opened d youtube when this virus active in my computer.
but now, i can open it already. a lot of thanx from me!
anyway, i’ve discovered d file at explorer but when i tried to delete d files. it appeared an access is denied. what does that mean? the virus still active or what?
the svchost.exe file still exist.
Devashish Pradhan said
Hello thanks a lot for your indeed comments and your valuable tip.
Never knew it was so easy to get rid of this nasty thing! But obviously not without your help!
Otherwise would have even gone for an fresh install…hehe…Thanks again!!!
Your blog is very useful..
Devashish Pradhan
Sayed Abdul Kaleem Kazi said
Nice solution so I resolved the issue
Vikram said
Thanks dude.. i love you.. i desperately needed Mozilla and this virus was makin me frustrated..
Freddy García said
Thank you very much!
Pólo Computacional said
Obrigado!!!
Sandeep said
Thank you, Thank you, Thank you, Thank you, Thank you, Thank you, Thank you, very much!
rej said
great man,
chandni..... said
thaaannnnnkkksss!!! a tonnnn!!!! :)))
Arpan said
hey all this problem does not get solved completely by just deleting the fine . n doubt Mozilla starts working again. but i m not able to see my hidden files and folders. seems like this virus has made some permanent changes in the registry can any one suggest how to resolve that
dhanam said
Thanking so much, I solved problem…….
Sarath said
HI Dude..
Thx a lot man…it really worked…
Mark said
I LOVE YOU!
pranjal said
thanks a lot
Raghu said
Thanks a lot frnd… Finally I did it with all ur help n support cheers
kautuk said
thanks. that was very helpful.
indivara said
Thank you very much for the advise. I have cleared the virus from my system with in 2 minutes.
Rajan said
Hi!
Thanks a lot.You have solved my problem.
Cheers!!!!!!!!!!!!!!!!
Sklim said
Good work. Greatly appreciated. Thank you.
Manoj said
Many Many thanks……
Kshitij said
Thanks a ton! This was bothering me since a long time.
Tom said
Thank u very much..i could fix it..
d3ad_simpl3 said
thanks a lot..
john said
thx a lot
azmi said
thanks a lot. i’ve face the problem to. your post has been very2 helpful. thanks again.
james said
hey thank u i was really scared when i got that msg “orkut is banned” thank u for helpin keep up the good work
janardhan said
This is very good solution. thank you my friend.
Ravi Prakash Goyal said
Thanks buddy, u have saved my favourites folder
Thomas Yim said
Thank you to save my fav and fix my problem
Dhruv said
Thanks a lot!!
This mozilla zapper was really gettin on my nerves
peace out~
Tapas said
thanks budddy
its actually very annoying to see all tha crap message boxes on ur screen while opening web pages.
anywaz thanks a lot
Ishita said
THANKS A TON!
Vanaja said
wow!!!!!!!!!!!………………….
Superb…..
Thanks a lot and lot…….
Andre said
Thaaanks 😀
You saved my life \o//
Jacob said
Thanks brother. You’ve really helped to brighten things up. Thank you!! Thank you!!!
Jerin said
Thanx a lot. It worked fine. 🙂
Holyboy said
omg thks worked for me too great help site i was so scared to open IE that i called a friend and ask him to google it for me thks once more
MrSmily said
super thx to u
kathiravan said
Thanks a lot…. I was puzzled for a while by the error and was quite worried about my whole system getting corrupt , quite relieved to see my system back to normal.
mahipal said
I Dont hate Mozilla but use IE or Else i am unable to open fire fox browser pls help me
sivakumar said
Thankyou very much, after delete the contents inside the c:\heap41a folder Im able to open the Mozilla.
na said
thank you very much for helping me…..
have a nice day !!!!
Na said
oh…
do you know how to delete the virus from the USB ?
thank you very much !
Nitheesh said
very very thx dude
Suresh said
hi
for me orkut is not opening….when i tryed to open it (it sayas orkut is banned u fool)
hari said
this is the second time i got infected with this hell ….. last time it was cool i could get into the taskmanager and
registry, this time i could nt …. it says “**** has being disabled by ur administrator” here who is the administrator other than me ……..
but i could delete the registry and its contents
anuprit said
hey that was really good! it worked!
Thanks a Lot!
sriram said
hello people .
while solving this problem i couldn t get into registry when i typed regedit it has no response and my search option is also is not working in the system (it seems i have unknowingly dleted some file ). can any one help URGENT!!!!!!
shree harsha help me soon
Seo Expert said
This was really an excellent!!
sampath said
good work. keep it up
Vidhya said
This really solved my prob. First i thought it was a spyware. I got the same thing installed in my system and got it cleared too 🙂
Psyco said
Thanks a Lot dude.. Im from Brazil and this virus was in my MP4 Player!!!
Mihir said
Thanks man! Found this page through a google search, and it fixed my problem!
Vikesh said
I deleted wht u suggested but i got tht thing again.. reallllly frustrating….helppppppppppppppppppp
Vikesh said
I deleted wht u suggested but i got tht thing again.. reallllly frustrating….helppppppppppppppppppp
i del it yesterday nyt n today i m gettin the same thing.. n now thr is no folder called c:\heap41a
temp999 said
THXX ALOT
Curexit96 said
Haii..i’ve try the solution and its best..
but i think this virus have evolutions n keep coming up..
i’ve checked svchost.exe under computer username..
its still running even i stop it running and restart the computer..
i try to find c:\heap41a again but its no there..
plz..i need the source of this solution s.o.s!!!!
Ashish said
For those who are still having problems with the hidden files. Check this link
http://www.zooltechnology.com/content/index.php?option=com_content&task=view&id=300&Itemid=76
To summarize – The virus updates the following entry in registry
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ Explorer\Advanced\Folder\Hidden\SHOWALL “CheckedValue” = “00000000”
Set this value to 1. This should sort out the problem of not being able to access hidden files.
triumph said
Thanks a lot. I fixed the problem
Rajagopal said
Thanks a lot
We do lot again the envy people.
Kind regards
Rajagopal J
khasim said
ThanQ , My antivirus unable to find this, great work
ravi said
thank u very much,..
thnx 4 the help..(great work done by posting it on the net)
Sastry said
Thank you..
manish jaiswal said
thank god finally google helped finding you who could help fixing the prob
Jitendra said
Thanks a lot friend.
chetan said
Thanks…. solved the problem immediately. was so easy…thanx a lot. At first i thoughts; it’s a very serious problem.
ABHISHEK said
Thanks, Issue is solved, but dont know why dont any AV able to catch it.
manjusha said
the problem is, my administrator has deactivated both Task Manager and RegEdit..
is there any antivirus that can solve this?
Paul said
Hmm, is this virus designed for any specific version of windows, or will it infect any of them? Because Vista doesn’t let anything run as admin without your permission first; would this stop it, or does it not need admin rights.
The other thing is, if you formst your USB drive, surely this would get rid of the virus, otherwise it would be in the system files of your USB drive, meaning the drive is screwed…
-To Paroma:
Those 4KB of files, are most probably system files for the drive.
Avast vs AVG (or how Avast helps detect the “I don’t hate mozilla but use IE or Else” virus) « Tryst with Linux and other Alternatives said
[…] The virus is more irritating that delibitating. It blocks the Firefox browser and doesn’t allow a user to open YouTube.com pages. There are a few sites that help remove that virus… for instance see here. […]
Zoheb said
Thank you! thank you! thank you!
carnage-genocide said
thanks for getting that hell out
Chandima said
Thanks a lot. I could solve the problem..
Thanks…
Anji said
thanks dude…it helped me a lot. i thought it would be a big task to delete the virus…but u have shown a simple way to do this…thanks a lot..
Yamini said
Information given is very helpful, Thankyou
Yogesh Sonawane said
Thanks for this simple solution for the removle of this virus.
Ani said
hey thanks a lot
rahul said
it was amazing. i cant believe it……………i was screwed up by this virus. u r an amazing guy. hats off
Priya said
Its a very good thing that i removed the virus on my PC too..
But here i do want add one more thing..
If you are not able to change the permissions of hidden folder just go to command prompt and navigate to the place where the hidden folder exist and just key in
attrib -s -r -h heap41a /s /d
So that it will change the hidden folder to unhidden..
It works. Try 🙂
Anupam Ch said
Brilliant. Seriously did not expect and Indian run post to help me solve this.Impressed and proud:)
Kishore said
Amazing. You made it look so simple. Thanks a lot.
lpimmortal said
ty so much ; ; You really helped me out a lot with your advice. ty ty ty
Mukesh Yadav said
Thanks a lot………..great advice
Spurgeon said
Thanx guys for the effort even i had the same virus then found the info on this site…….and please send a mail to me regarding different Virus and to know more abt virus ….may b forum
Prafull said
hiiiii,
I deleted svchost.exe process from task manager but i m not getting heap41a file in C drive. I searched for heap41a file in hidden files through IE there also i m not getting this file.
please help me in this regard….
chethan said
Thanks a lot Sir
No Words for comment
it was so simple that icant believe after deleting the virus
once again thanks a lot
riz said
u r an angel in disguise…thnx a lot
Daniel said
Hi, i was able to delete the contents of c:\heap41a, but i can’t find the path c:\heap41a by exploring C: (i already set Windows to show hidden files).
Can anyone help?
varun said
thanx a lot man!!!!!it really helped me in fixing up my problem
feasta said
thanks man.. now i can surf internet using mozilla back… its really help.. thanks a lot..
Raghavendra Thane said
Dear shreeharshagp ,
thanks a lot , the problem is fixed
Saleel said
Hello all
Here is another solution to get that virus never enter your pc
First type c:\autorun.inf in the address bar.If a file come
goto command prompt(start-run-and type “cmd”)
then type ATTRIB c:\autorun.inf -s -r -h
del c:\autorun.inf
so it delete the virus,but the problem is it comes again when you restart,so we have have to create a empty autorun.inf and make it overwrite proof
copy con c:\autorun.inf
press Ctrl+z and ^Z appears on the screen,then press enter
ATTRIB c:\autorun.inf +s +r +h
So now we have made an empty autorun.inf and its a system file.So the virus cannot paste the autorun.inf,because already one one autorun.inf is there and its overwriteproof
Now don’t restart and do the same for all drives including your flash disk or external hard disk which was connected during the problem.
So that part is clear.
Now goto cmd again and type
ATTRIB c:\heap41a -s -r -h
now goto task manager and there will be many process svchost.Out of that one will be under your username and all other be either network or system and it will have small memory ( 760 kb)
End that process
Now goto my computer-c:/
and the folder heap41a will be visible .Just delete it
Thats it
Any doubt ask here -> enteensonline@gmail.com
PS:I never use anti-viruses
yuritos said
great. thx
Matias said
Great work!!! Viruses sucks in the entire world. I’m writing from Patagonia Argentina, and I had the same problem. Thank you so much for helping me (sorry my basic english).
marcones said
thanks a lot!!
srinivas said
thanks a ton man……..managed to fix it in a jiffy
Dr.John MD said
i used to get this virus from my USB pen drives. And i used to format my system since none of my antiviral programmes could find this out.
i just one day browsed to know about this virus and got your help. Thanks a lot sir. Great Job. Bravo.
Florian said
Thanks a lot mate.
Florian
Pravin said
Thanks for the information. It did help to solve this issue. Kudos to you 😉
Leonardo B. said
Thanks, solved many troubles in my school.
Viswa said
Hi,
Thanks ya. It was really helpful.
Regards
Viswa
steve said
Thanks dude….
Uday vardhane said
Hi,
Thanks a lot dude for saving my dear PC.
I need one more help will you tell me how to remove the virus from USB and how to detect a virus in our USB.
Take care
Uday
bhattathiripad p m s said
one of my friends came here used his drive and i got it. could not remove it with spybot or avg free. Thanks a million to you . i put my lap on net and searched and got your answer
Ajith said
Brillian! Deleting the file from c:\heap41a did it.
Thanks
rama said
really gr8
thank u very much!
nicolae dica said
thank…very.very.very..much……..
Naveen Mandala said
gr8 solution … i never thought it ll b so easy to remove …. saved hrs of my time … tnx a lot 4 u and wordpress …
Katy said
Thanks a lot. That was very annoying!!!
Sampath said
Thanks dude!
Josanto Thomas said
that worked…Thanks a bunch!!!
Kohl said
Thanks, that helped me.. 🙂
marilyn said
Thanks so much. This miserable little issue plagued me for months and I felt helpless to do anything about it. Bless you, you are a star….
Thilina Dampahala said
Thank you very much for this post. I was struggling for may days to fix my machine which was effected by the above bug……
mohan said
Thank you verymuch. i was affected by this virus when i installed the bitdefender av.
prashanth said
Thank you so much…………………but the problem keeps on repeating…………any solution
Steve said
Thanks for your help … saved me alot of heart ache
Ratul Chandra said
Thanks Mohan …
I have faced This Virus problem bt i have removed this virus from my machine …
Thanks again for ur solution
venus said
it works really thanks a lot
blossom said
cant delete the ” svchost.exe ” from ” c:\heap41a”.. =(
kotarominami said
I got the same msg when opening Mozilla. what I did was to start my Windows XP in safe mode and do Restore System Setting to the date when Mozilla was still working. And it works!
seng said
Thanks very much
Din said
Thanks,Thanks,Thanks,Thanks,Thanks,Thanks,Thanks,Thanks,Thanks,Thanks,Thanks,Thanks,Thanks,Thanks,Thanks,Thanks,Thanks,Thanks,Thanks,Thanks,Thanks,Thanks,Thanks, Thanks a lot bro…..
VEko said
god bless you!
Krathar said
Man, I love you dude. Thank you really much
shams said
HEY ALL YOU WINDOWS FOOOOOOOOOOOOOOOOOOOOLS USE GNU/LINUX, NO VIRUS,,,,,……… NO SPYWARE,……………..NO TROJAN…………..
Shalini said
Thanks ma…It helped to solve the problem..thank u very much
priya said
Few days ago ,mah pc encountered with several viruses. After dat,i installed licensed antivirus,,,,but the problem is dat
i am nt able to access orkut after dat,,,plzzzzz help me out!!!!!!!!!
satish said
I NOT ABLE TO RUN REGEDIT
oxyponyerunnY said
Unadulterated words, some true words man. Totally made my day!
Ant said
Cheers mate. Great help
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